Definition
24-hour emergency assistance: On-call counseling, on-call problem solving and/or immediate response for assistance at a person's home due to a health or personal emergency that is not related to an injury or an immediate danger. This service does not replace the use of 911 when necessary.
Immediate response: A timely action done without delay. An immediate response does not require staff to be physically present if alternative delivery methods are chosen and work for the person. The type of immediate response must be specific to the person’s needs, as identified in their support plan.
Primary caregiver: Individual principally responsible for the care and supervision of the person. The primary caregiver must maintain their primary residence at the same address as the person and be named as an owner or lessee of the primary residence.
Covered Services
Non-equipment
This service covers the following non-equipment services:
- Immediate response for assistance at the person’s home.
- On-call counseling and problem solving.
Equipment
This service covers the following equipment services:
- Personal emergency response system (PERS) installation and testing.
- PERS device and monitoring.
